Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets an outage or a buzzing panel straight to your on-call electrician
- Sends appointment reminders and renews generator maintenance plans
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller Half the house just lost power and the panel is buzzing.
Receptionist Please keep away from the panel. Is there any smoke or burning smell?
Caller No, just the buzzing. We're at 9 Oak Street.
Receptionist I've marked this as urgent and sent the on-call electrician your address. Keep everyone clear of the panel until then.
Urgent · on-call electrician sent