Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a stinging-insect call with an allergy in the house to the front of the route
- Sends visit reminders and renews recurring pest plans
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller There's a wasp nest right by the back door, and my son is allergic.
Receptionist Thanks for telling me. Keep that door shut and everyone away from that side of the house until we're there.
Caller Okay. We're at 12 Pine Street. How soon can someone come?
Receptionist Because of the allergy, I've made this a priority. The first tech out tomorrow can be there at 8. I'll text you the booking now.
Priority · tomorrow 8 am