Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a no-heat call or a gas smell straight to your on-call tech
- Sends appointment reminders and renews maintenance plans
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller Our furnace just quit and it's 58 in here.
Receptionist Sorry about that. Is anyone unwell, or is there any smell of gas?
Caller No, just cold.
Receptionist What's the address?
Caller 22 Maple Drive.
Receptionist You're first on the board tomorrow, 8 to 10 am. Tonight, check the filter and the switch by the furnace. Want me to text you how?
Booked · tomorrow 8–10 am