Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a storm leak straight to your crew for a tarp
- Sends appointment reminders and books yearly roof inspections
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller Storm last night, and now water's coming through the bedroom ceiling.
Receptionist Sorry to hear that. Put a bucket under the drip and keep everyone out of the room if the ceiling is sagging. Is the water near any lights or outlets?
Caller No, it's by the window. We're at 5 Hill Road.
Receptionist Okay. I can get someone out tomorrow at 9 to tarp it, check the damage and take photos for your insurance. I'll text you the booking now.
Booked · tomorrow 9 am