Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a door stuck shut with the car inside straight to your next free tech
- Sends appointment reminders and books yearly door tune-ups
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Caller The spring snapped and my car's stuck in the garage.
Receptionist That's a rough start to the day. Please don't try to lift the door by hand: without the spring it's very heavy. Is it shut, or stuck half open?
Caller It's shut. We're at 31 Cedar Court, and I just need the car out.
Receptionist I can get a tech to you at 10 this morning. I'll text you the booking now.
Booked · today 10 am