Receptionist
Calls, bookings and follow-up
- Answers every call, text and email 24/7
- Books and dispatches jobs and keeps customers updated on their job
- Follows up quotes, sends and chases invoices and asks every happy customer for a Google review
- Gets a burst pipe or gas smell straight to your on-call tech
- Sends appointment reminders and renews maintenance plans
- Works inside your tools and tells you what needs you
Instead of a receptionist, CSR or answering service.
What this job costs today
~$66k/yr a full-time customer service rep, wages and benefits
BLS, 2025Their goalEvery call answered
Receptionist Hi, sorry we missed your call. What's going on, and what's the address?
Customer Water heater is leaking in the garage.
Receptionist Thanks. I can get a tech to you tomorrow between 8 and 10. Does that work?
Customer Yes please.
Booked · tomorrow 8–10 am
